Terms & Conditions

Terms and Conditions of Sales and Website Use

This website and related services are provided subject to your compliance with the terms and conditions set forth below. Please read the following information carefully. Your continued use of this site, and placement of an order for products or services will indicate your intention to be bound by the terms and conditions set forth below. If you do not agree to be bound by the terms and conditions, promptly exit this site and refrain from placing an order.

The terms and conditions set forth are subject to change by Beyond Ordinary Business without prior written notice at any time, in their sole discretion. The latest version of the terms and conditions will be posted on this site. You should review these terms and conditions, along with the Privacy Policy, prior to purchasing any product or services, available through this site.

1. Order Acceptance and Cancellation

Your receipt of an electronic or other form of order confirmation does not signify Beyond Ordinary Business’ acceptance of your order, nor does it constitute confirmation of Beyond Ordinary Business’ offer to sell. Beyond Ordinary Business reserves the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your is canceled, you will receive a refund credit to your account.

Once an order has been placed for a Beyond Ordinary Business course, it can only be canceled within thirty (30) days of purchase. No refunds will be granted for cancellations made after this time period. In addition, no refunds will be granted for live workshops and/or digital products purchased. Similarly, deposits paid to secure coaching services, program registrations, and all payments for one-off sessions are non-refundable. Sessions will be forfeited unless you reschedule at least 48 hours in advance.

2. Payment Terms and Sales Taxes

Terms of payment are within Beyond Ordinary Business’ sole discretion and, unless otherwise agreed to in writing, payment must be received by Beyond Ordinary Business prior to acceptance of an order.

Beyond Ordinary Business accepts VISA, MasterCard, and American Express for all purchases. You represent and warrant that: (i) the credit card information you supply is true, correct and complete; (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.

Purchase orders from businesses may be accepted upon approval of credit and payable on net 30-day terms or such other terms as Beyond Ordinary Business may approve or require.

Current billing address and phone information must be included with every order. You agree to pay interest on all past-due sums at the highest rate allowed by law. Beyond Ordinary Business retains a security interest in the products, materials and all proceeds thereof, until the full purchase price (including taxes and additional charges) has been paid.

Any charges for shipping and handling will be made in accordance with the then-current shipping policies, as described below.

3. Changes in Products and Pricing

Beyond Ordinary Business constantly updates and revises offerings of products and services and may discontinue products and services at any time without notice. To the extent that information on availability of products or services is provided, you should not rely on such information. Beyond Ordinary Business will not be liable for any lack of available products or services that may be available for order through this site.

All pricing for the products and services available on this site is subject to change. For all prices and products, Beyond Ordinary Business reserve the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements, and other extenuating circumstances.

4. Return Policy

While Beyond Ordinary Business does not offer any warranties with respect to the products and services available through this site, Beyond Ordinary Business is committed to working with you to ensure that every product under warranty performs to the manufacturer’s specifications and offers a 30-day cancellation policy on selected items. Some products and services available through this site are covered under the manufacturer’s warranty. If applicable, manufacturer’s warranties apply from the date of shipment.

Questions regarding Beyond Ordinary Business’ cancellation policies should be addressed via e-mail to [email protected] or by regular mail to Beyond Ordinary Business, c/o 21 E. Carrillo Street, Suite 130, Santa Barbara, CA 93105. These policies set forth your sole and exclusive rights with respect to return of products and services that you may purchase through this site.

5. Restrictions on Use of Material

All pages within this site and any material made available for download are the property of Beyond Ordinary Business and/or its affiliates. The site is protected

by federal and international copyright and trademark laws. No portion of the materials on these pages may be reprinted, republished, modified, or distributed in any form without the express written permission of Beyond Ordinary Business. This site is for your own personal use or the internal use of your business. You shall keep intact any proprietary notices, including copyright notices, contained on any downloaded materials and shall comply with any applicable end user license agreements.

Any rights not expressly granted by these Terms and Conditions or any applicable end user license agreements are reserved by Beyond Ordinary Business.

6. Confidential and Proprietary Information

Beyond Ordinary Business does not request confidential or proprietary information from you through the site. Please note that any information or material sent to Beyond Ordinary Business through the site will be deemed NOT confidential.

By sending Beyond Ordinary Business any information or material, you grant Beyond Ordinary Business an unrestricted, irrevocable, world-wide, royalty free license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information, and you agree that Beyond Ordinary Business is free to use any ideas, concepts, know-how, or techniques that you send to them for any purpose. Content you submit to Beyond Ordinary Business remains yours to the extent that you have any legal claims therein. All trademarks, registered trademarks, service marks. and logos related to products or services, or otherwise available in this site are the sole property of their respective owners. You agree to hold Beyond Ordinary Business harmless from and against all claims, liabilities, costs, and expenses arising out of any potential or actual claims, including but not limited to copyright, trademark, misappropriation, or infringement claims.

7. Privacy and Customer Information

Beyond Ordinary Business is committed to protecting your privacy. To make your shopping experience more convenient, personal information is gathered. Beyond Ordinary Business maintains the privacy of your information using security technologies and adheres to policies preventing unauthorized use of your personal information. Please see the Privacy Policy for more information.

At any time, you may access your customer account information to update your name, password, billing address, shipping address, e-mail address, telephone number, and credit card information.

8. Links or Pointers to Other Sites

Beyond Ordinary Business makes no representations whatsoever about any other website that may be accessed through this site. When you access a non- Beyond Ordinary Business website, please note that it is independent from Beyond Ordinary Business, and Beyond Ordinary Business has no control over the content on that website. In addition, a hyperlink to a non-Beyond Ordinary Business website does not indicate that Beyond Ordinary Business endorses or accepts any responsibility for the content, or the use, of the linked site. It is your responsibility to take precautions to ensure that whatever you select for your use or download is free from such items as viruses, worms, trojan horses, and any other item that may be harmful or offensive in nature.

9. Advertising Disclaimer

In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from Beyond Ordinary Business’ suppliers, Beyond Ordinary Business shall have the right to refuse or cancel any orders placed for products or services listed at the incorrect price. Beyond Ordinary Business shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Beyond Ordinary Business will immediately issue a credit to your credit card account in the amount of the charge.

Although Beyond Ordinary Business attempts to ensure the integrity and accurateness of its site, services and products, it makes no guarantees whatsoever as to the correctness or accuracy of the site. It is possible that the site could include inaccuracies or errors, and that unauthorized additions, deletions and alterations could be made to the site by third parties. If an inaccuracy arises, please inform Beyond Ordinary Business so that it can be corrected. Information contained on the site may be changed or updated without notice.

10. Warranty Disclaimer

This site, including any content or information contained within, or any site- related service or product, is provided “as is,” and with all faults. No representations or warranties of any kind, either expressed or implied, are provided; including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and noninfringement. You assume total responsibility and risk for your use of this site, site-related services, and hyperlinked websites.

Beyond Ordinary Business, its affiliates and its sponsors, are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages arising out of or relating in any way to the site, site-related services or products, content or information contained within the site, and/or any hyperlinked website. Your sole remedy for dissatisfaction with the site, and/or hyperlinked websites is to stop using the site. Beyond Ordinary Business’ responsibility for defects relating to the products and services available on this site is limited to the procedures described in the return policy herein.

Without limiting the foregoing, Beyond Ordinary Business makes no warranty that the products and services available on this site will meet your requirements; the results that may be obtained from the use of the products or services will be effective, accurate or reliable; or the quality of any products or services will meet your expectations. Beyond Ordinary Business does not accept liability beyond the remedies set forth herein, including any liability for products and services that are not available for use or for lost or corrupted data or software. In no event shall Beyond Ordinary Business or a parent, subsidiary, affiliated company, agent, shareholder, employee, or officer (collectively, “affiliates”) have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, special or consequential damages, whether based on contract, tort (including negligence), product liability, or any other theory or form of action, even if Beyond Ordinary Business or their affiliates have been advised of the possibility thereof, arising out of or in connection with the sale, delivery, use, repair or performance of the products available through this site. Employees and representatives of Beyond Ordinary Business are not authorized to modify this limitation. The sole and entire maximum liability (and the liability of any of the providers of products and services available on this site) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the products and services you have ordered through this site. Not all jurisdictions allow the limitation or exclusion of liability for certain damages or declaimers of implied warranties; in those jurisdictions, the above limitations and exclusions may not apply to your purchase of products and services.

11. Entire Agreement and Other Documents

These terms and conditions constitute the entire agreement and understanding between Beyond Ordinary Business and you concerning the subject matter herein and supersedes all prior agreements and understandings of the parties with respect thereto.

In its sole discretion, Beyond Ordinary Business may modify, alter, and/ or supplement these Terms and Conditions by posting revised versions on this site. You agree that each visit by you, to this site, is a new transaction governed by the terms and conditions on this site, at that time. To the extent that anything in or associated with this site is in conflict or inconsistent with these terms and conditions, these terms and conditions shall take precedence.


12. Service and Support

All requests for technical service and support with respect to the products and services available through this site should be made directly to the manufacturer in accordance with their terms and conditions as set forth in the manual and/or relating information accompanying their products. Should you have any other questions or concerns, contact Beyond Ordinary Business by e- mail at [email protected], or by regular mail addressed to Beyond Ordinary Business, 21 E. Carrillo Street, Suite 130, Santa Barbara, CA 93105.

Except as explicitly noted on this site, the services available through this site are offered by Beyond Ordinary Business, a California corporation, which can be reached at 21 E. Carrillo Street, Suite 130, Santa Barbara, CA 93101 If you are a California resident, you may have this same information e-mailed to you by sending a letter to: c/o Beyond Ordinary Business, 21 E. Carrillo Street, Suite 130, Santa Barbara, CA 93105, or email to [email protected] with your e- mail address and a request for this information. The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs may be contacted in writing at Department of Consumer Affairs Consumer Information Center, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

13. Force Majeure

In addition to any excuse provided by applicable law, Beyond Ordinary Business shall be excused from liability for non-delivery or delay in delivery of products and service available through this site arising from any event beyond the reasonable control of Beyond Ordinary Business, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond the reasonable control of Beyond Ordinary Business, whether or not they are similar to those which are enumerated above.

14. Governing Law

These Terms and Conditions are entered into in the State of California and shall be governed by and construed in accordance with the laws of the State of California, exclusive of its choice of law rules. Each party to these Terms and Conditions submits to the exclusive jurisdiction of the state and federal courts sitting in the County of Santa Barbara in the State of California, and waives any jurisdictional, venue, or inconvenient forum objections to such courts.

Any controversy or claim arising out of or relating to this Agreement, shall be settled by arbitration, administered in accordance with the commercial rules of the American Arbitration Association, using an arbitrator agreed upon from a shortlist of three from each party, with said arbitrator required to have at least five years' experience in business dispute resolution.

Beyond Ordinary Business makes no representation that the products and services available through this site are appropriate or available for use in locations outside of the United States and accessing them from territories where such products and services are illegal is prohibited. You warrant that services or products ordered will be used for their ordinary lawful purpose, in accordance with these Terms and Conditions. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.

15. Miscellaneous

Any cause of action brought by you against Beyond Ordinary Business or an Affiliate, must be instituted within one year after the cause of action arises or be deemed forever waived and barred.

In any action to enforce these Terms and Conditions, the prevailing party will be entitled to costs and attorney’s fees. In the event that any of the Terms and Conditions are held by a court, arbitrator, or other tribunal of competent jurisdiction to be unenforceable, those provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.


Last updated: 30 July 2021